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Can Design Save Us From Content Moderation?

Our communication platforms are polluted with racism, incitement to hate, terrorist propaganda and Twitter-bot armies. The approaches we’re currently taking to combat this, aren’t good enough.

If we’re serious about technology, we need to stop creeping around.

If governments and tech companies continue to erode our trust in the internet, as a society we’ll cease to profit from all the internet has to offer.

Demystifying the Algorithm: Who Designs your Life?

I live in Amsterdam. In Amsterdam we bike everywhere. Often, I use Google Maps to see what route I should cycle and how long it will take. Recently I started noticing something strange: Google doesn’t seem to like routing me along the canals. Even when I am sure that it is the quickest way to get somewhere.