Facebook has to share your score with you
At the very least, such a system should be fair and transparent. And if mistakes are made, there should be an easy way for users to have those mistakes rectified. According to Facebook, however, this basic level of courtesy is not possible, because it could lead to people gaming the system.
But with the new European privacy rules (GDPR) in force, Facebook cannot use this reason as an excuse for dodging these important questions and keeping its trustworthiness assessment opaque. As a Facebook user living in the EU, you have the right to access the personal data Facebook has about you. If these data are incorrect you have the right to rectify them.
Assuming that your trustworthiness score is the result of an algorithm crunching the data Facebook collects about you, and taking into account that this score can have a significant impact, you also have the right to receive meaningful information about the underlying logic of your score and you should be able to contest your score.
trio
Saluton!
This is total news here in the USA. I went to the Facebook page and it said “This Form Isn’t Available in Your Area”. I tried doing it via Tor which went through 3 European countries to get to the form… it was the same!
Keep up the good work. (I would join/subscribe but too much of your site is in Dutch. – Obviously not against Dutch, but too much work to keep up. 🙂
Hans de Zwart
Apologies, we are not sure whether Facebook gives this option to people outside of the EU. You can follow our English blogpost via: https://www.bitsoffreedom.nl/english/ or via our English RSS feed https://www.bitsoffreedom.nl/english/feed.